Case Studies
Their Solution, Our Pride
Pro-Inspector
TELEPIZZA CASE STUDY
About The Customer
is a multinational enterprise originated at Madrid, Spain. It is one of the
largest pizzerias in the world. It is currently the leader in the home delivery service of
ready-to-eat meals, operating with a network of its own franchised stores. The
company is recognized for its freshly handmade and delicious pizzas. Its own version
of the iconic and original pizza recipe has earned loyal fans all around the world. With
its exponential growth, the client has become the fourth largest pizza company
worldwide having its presence in 14 countries with more than 1,300 stores worldwide.
Challenges Faced
Being a retail business and belonging to the food industry, the client faced challenges
in automating the complete inspection life cycle.
- To manage safety, security, brand, hygiene, cleanliness, quality of food, operational audits, the freshness of the ingredients, loss prevention, inspections and audits has to be performed consistently to meet the customer expectations and keep the business healthy.
- Traditional way of inspections was in practice wherein the inspectors/auditors visit the outlet and perform the inspection manually.
- Each inspection’s results had to be entered manually in the powerpoint/excel format to generate the report, which will be sent to the designated stakeholders.
- Registering corrective measures, assigning and following-up was being done manually which was a laborious process and as a result, most of the data was missed and couldn’t be completed eventually.
- KPI’s were not measured and there was no dashboard to get the executive overview for the management in terms of stores and its performances.
Solutions Provided
By seeing the above pain areas, SHLOKLABS approached the client and promised to
automated the complete life cycle with customizable workflow as SHLOKLABS has
a vast experience in providing the digital transformation solution and for the client the
solution has been given using Pro Inspector suite.
- The solution was provided to the client in the methodology which gave them 100% compliance. Solution was implemented to them in the form of 3 components namely Back- Office, Front-Office & the Customer portal.
- With the back-office component, the client’s stakeholders could manage all the admin features like configurations management, master data, check lists management, access level management, document management, global view dashboard, etc. All the inspections and audits across the districts, region, and country could be scheduled and managed from the back office.
- The front-office platform was used by the client’s district managers, auditors/inspectors, and field officers to perform the inspections & audits that have been scheduled by the head office.
- Unlike the manual process, all the checklists could be digitally configured and the photographs could be taken against the non-conformances from the device itself. At the end of each inspection, the reports will be generated instantly and can be send to the respective persons from the location itself.
- All the technicians, vendors or the internal resources of the client could update the operational data using this portal and the tasks can be managed using this portal itself.
Advantages of the Mobile Audit Software solution provided
Pro-Inspector is a digital platform for inspections and audits. The tool simplifies the
auditing process by making it easy for anyone to effectively manage safety and
quality standards from a mobile device. Front line workers are empowered to report
issues quickly to prevent incidents due to inefficiency and limited visibility. Industries
wanting to effectively boost productivity and visibility through digitization have had a
lot of impact on Pro-Inspector’s growth.
To gain clarity and information about solutions we offer a demo on your request. Our
team will only be happy to contact you and discuss about your requirements in a short
time.
Know more about Pro-Inspector’s applications and modules by going through our
website ( https://pro-inspector.net/ ).
Highlights
Implemented solutions in 5+ countries, & 10+ industries
Over 15,000+ active users across the globe
One million inspections executed every year
Number of self-inspections rasied by 40%
Employee productivity raised by 60%
Increased and improved process compliance by 75%
Reduction in administrative work by 80%
Help create a paperwork free environment by 100%
What our Client's Say
“Pro Inspector is an amazing system to perform audit process that facilitates to create audit and generate instant report. This system is very fast and reliable and doing an inspections and audits with mobile is very portable and was never this easy before.”
Quality Head
