Case Studies
Their Solution, Our Pride
Pro-Inspector
NIMMADHI CASE STUDY
About The Customer
Nimmadhi is a leading property management service based out of Chennai. They show
a sign of excellence in the property management industry and are recommended by
various NRI customers, even tenants across all major cities in India for providing a
fantastic service. Their services include – property management, tenant management,
rental assistance, etc. With a mass array of insights gained from years of experience,
the client helps property owners find the right tenants, for homes they love, and also
professional household services.
Challenges Faced
Customers that live away from their properties or are no longer using them often
require a third party to help them maintain and look after their property. It is a job for
the property management business to look after a customer’s property with utmost
care and importance. Sure, it is not an easy business to run and the client too faced its
fair share problems during the run-time of their business such as:
- The client needed a digital solution which would help them execute their periodical inspections through mobile phones and avoid all the hassle with paperwork that could go missing or project a bad insight post completion.
- Lots of activities take place from the client’s side during the managing of a customer’s property. Often times, multiple visits are required to solve a problem small enough to be taken care in one visit. A proper digital system was required to reduce human interaction.
- The property management business thrives on evidence based judgment and decision making. With this, comes the question of credibility and authenticity. The company needed to make sure their manpower actually reached the location of the inspection and executed them on the provided time-frame.
- There are times when an inspection is not able to complete due to external reasons and has to be stopped mid-way. It would then be taken back to the head-office and completed there with more help which was time consuming and inaccurate.
- The inspection visits for the property management business may require the field team to travel locations with poor network connections and thus, they needed a solution where they complete and execute checklists offline.
- Making reports for closed inspections and sharing it to the customers was turning out to be very tedious and time consuming task. It would take the client days to make reports which at the end of the day only credited to 06 more piling in paperwork.
- Any defects or alarming concerns noticed during an audit/inspection like live wires, water leakage, cracked walls, etc; needed to be assigned to the third party vendors for immediate fixing. This became a recurring issue because of slowed communication, which then further prolonged the fix times.
Advantages of the Mobile Audit Software solution provided
Pro-Inspector is a digital platform for inspections and audits. The tool simplifies the
auditing process by making it easy for anyone to effectively manage safety and
quality standards from a mobile device. Front line workers are empowered to report
issues quickly to prevent incidents due to inefficiency and limited visibility. Industries
wanting to effectively boost productivity and visibility through digitization have had a
lot of impact on Pro-Inspector’s growth.
To gain clarity and information about solutions we offer a demo on your request. Our
team will only be happy to contact you and discuss about your requirements in a short
time.
Know more about Pro-Inspector’s applications and modules by going through our
website ( https://pro-inspector.net/ ).
