Case Studies
Their Solution, Our Pride
Pro-Inspector
JONES LANG LASALLE CASE STUDY
About the Customer
JLL is a world leader in real estate services managing over a 4.6 billion square
feet in properties. They construct, buy, occupy and invest in a variety of assets
including industrial, commercial, retail, residential and hotel real estate. Many of their
clients span industries including banking, energy, healthcare, law, life sciences,
manufacturing and technology. They are always looking forward to working with the
most ambitious of clients. The company is fortunate enough to be listed under the
“World’s Most Ethical Companies” and also the “Best Companies to Work For” as
well.
Challenges Faced
JLL is a provider of global real estate service that deals with building, buying,
occupying and investing in a variety of real estate. The problems they faced were
majorly during their site handover inspections that proved to be a hindrance in any
business of their kind. These problems limited their work efficiency and other minor
activities that in the end slowed down the entire inspection process. The problems
included:
- JLL mostly did pre-handover site inspections after they had completed the construction of a site. Since they executed inspections only after they’ve completed building a site, their checklists were usually very large in size and took a lot of time to complete because of large amounts of paperwork and question diversity
- JLL business process with property development, focused on an “evidence based” decision making approach. For any observations or non-conformities that were raised, the company needed evidence to go along with it. But, there wasn’t a way for the company to verify or authenticate the evidences they were provided with.
- JLL let their customers execute a site walk and raise any observations or non- conformances that they came across. This would involve the customer to note down all the discrepancies and then transfer that information to the company after they’ve returned back from the site walk. This would also consume a lot of time and hinder timely corrective actions.
- Managing important documents for specific sites on which the inspections would take place was a growing problem. Whenever a non-conformity was raised by the field inspector or the customer, there would be times when they might want to refer or send documents against those non-conformances, but it was not possible at the time.
- The only process that needed regular inspections against it was the client’s material management. It took place during the construction of a site where JLL would transfer resources or tools from the site to their warehouse or vice-versa. They needed a tool to track their transactions while also being able to access all the resources and tools that were present in their warehouse.
Solutions Provided
Problems exist in all kinds of businesses but not all of them are there to stay. They
exist for the businesses to solve them while also teaching them a lesson or two. Such
was client’s experience after implementing the enterprise transformation tool Pro
Inspector. Problems that existed before were quick to fade and all the learning that
came from it is being put to great use,
- Inspections no longer took as much time because all the questions were now available via mobile phones and were dynamic. It saved a lot of time while also giving the client checklists that could be configured to anything of their liking. Reports for the inspection were generated automatically after their completion to increase efficiency.
- With Pro Inspector, any and all evidences taken during the pre-delivery inspections would be time stamped and location specific. This will make every evidence count and prove its authenticity.
- Even after the complete construction of a site, there could be instances with non- conformities being raised. During such cases, the client was now able to identify them during inspections and raise them remotely to be fixed. The people in- charge would be notified remotely and all the NCs would be closed on time without any delays in communications.
- All the documents that are required in the client’s regular business process were now being stored in Pro Inspector’s repository. Documents could be uploaded or captured within Pro Inspector and they will stay there to be accessed anytime for reference or use.
- The client would now do daily inspections of their warehouses using Pro Inspector’s configurable checklists and easily track all the Inward and Outward transactions taking place within.
Advantages of the Mobile Audit Software solution provided
Pro-Inspector is a digital platform for inspections and audits. The tool simplifies the
auditing process by making it easy for anyone to effectively manage safety and
quality standards from a mobile device. Front line workers are empowered to report
issues quickly to prevent incidents due to inefficiency and limited visibility. Industries
wanting to effectively boost productivity and visibility through digitization have had a
lot of impact on Pro-Inspector’s growth.
To gain clarity and information about solutions we offer a demo on your request. Our
team will only be happy to contact you and discuss about your requirements in a short
time.
Know more about Pro-Inspector’s applications and modules by going through our
website ( https://pro-inspector.net/ ).
Highlights
Implemented solutions in 5+ countries, & 10+ industries
Over 15,000+ active users across the globe
One million inspections executed every year
Number of self-inspections rasied by 40%
Employee productivity raised by 60%
Increased and improved process compliance by 75%
Reduction in administrative work by 80%
Help create a paperwork free environment by 100%
What our Client's Say
“With Pro-Inspector it’s no longer up to me to create an inspection and collect the signatures from the inspectors and the managers. Now I don’t need to print the report on paper and send it to the customers!”
Customer Administration
