Case Studies

Their Solution, Our Pride



About the Customer

is one of the leading companies in testing, inspecting, and certificating (TIC), delivering high quality services to help clients meet the growing challenges of quality, safety, environmental protection and social responsibilities. They operate with a network of 700 offices/laboratories and over 26,000 employees in more than 140 countries who are serving 300,000 customers. The Client has a expert level technical expertise in lift technology and its services are available in all key European countries. For lift inspections, the client evaluates each installation according to its age, current state, file of maintenance, file of inspection and the risk inherent in its operation, based on the kind of assets such as elevators, escalators & ski lifts.

Challenges Faced

Older installations that had not been modernized still, presented risks since they were built to follow legacy design and safety standards that are now out of date. To minimize risk and comply with regulations, lift installations needed to undergo inspections regularly. The client wanted to automate the whole inspection process in order to completely eliminate paperwork. Furthermore, the following business constraints were faced by the client:

Solutions Provided

Pro-Inspector automated the whole process by providing a solution which has 3 components namely Back-Office, Client Portal & Front-Office solutions. It has separate user accounts with access to the inspection portal and obtains inspection for every client. This ensured security and also made file sharing and storage user friendly.

Advantages of the Mobile Audit Software solution provided

Pro-Inspector is a digital platform for inspections and audits. The tool simplifies the auditing process by making it easy for anyone to effectively manage safety and quality standards from a mobile device. Front line workers are empowered to report issues quickly to prevent incidents due to inefficiency and limited visibility. Industries wanting to effectively boost productivity and visibility through digitization have had a lot of impact on Pro-Inspector’s growth.
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Implemented solutions in 5+ countries, & 10+ industries

Over 15,000+ active users across the globe

One million inspections executed every year

Number of self-inspections rasied by 40%

Employee productivity raised by 60%

Increased and improved process compliance by 75%

Reduction in administrative work by 80%

Help create a paperwork free environment by 100%

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